Privacy Policy

Last updated: July 18, 2026

1. Who we are

Ilmorix Technologies Pvt. Ltd. (“Ilmorix Technologies,” “we,” “us,” or “our”) is the legal entity responsible for this website and the software products we develop and maintain, including BepaarApp (business management platform) and Dine by Bepaar (restaurant management platform).

Bepaar Khata and Dine by Bepaar are products under the BepaarApp brand, developed and maintained by Ilmorix Technologies Pvt. Ltd. References to “the Services” include our website, cloud applications, APIs, mobile interfaces, and related support channels.

For privacy inquiries, contact us at support@bepaarapp.com or via our Contact page.

2. Scope of this policy

This policy applies to:

• Visitors to www.bepaarapp.com and related marketing pages
• Registered users and administrators of Bepaar Khata and Dine by Bepaar
• Prospective customers who submit demo, trial, or sales inquiries
• Partners, vendors, and job applicants where personal data is processed in connection with our Services

If you use Bepaar Khata or Dine by Bepaar on behalf of an organization, your organization may act as the data controller for business data you enter into the platform. Ilmorix Technologies Pvt. Ltd. typically acts as a data processor for such customer content, subject to applicable agreements.

3. Information we collect

3.1 Information you provide

• Account registration details (name, email, phone, company name, role)
• Billing and subscription information processed through authorized payment partners
• Support tickets, feedback, and communications with our team
• Business data you or your organization uploads to Bepaar Khata or Dine by Bepaar
• Job applications and résumés submitted through careers channels

3.2 Information collected automatically

• Device and browser type, operating system, and language preferences
• IP address, approximate location derived from IP, and access timestamps
• Pages viewed, referral URLs, click paths, and session duration on our website
• Product usage logs, error reports, and performance diagnostics within our applications
• Authentication events and security-related activity logs

3.3 Cookies and local storage

We use cookies, local storage, and similar technologies as described in our Cookie Policy, including storage of theme preferences (light/dark mode) in local storage under the key bepaar-theme.

4. How we use your information

We use personal information to:

• Provide, operate, maintain, and improve Bepaar Khata, Dine by Bepaar, and our website
• Create and manage user accounts, authenticate access, and enforce security controls
• Process subscriptions, invoices, and customer support requests
• Send service announcements, product updates, and transactional communications
• Analyze usage to improve performance, reliability, and user experience
• Detect, prevent, and respond to fraud, abuse, and security incidents
• Comply with legal obligations and enforce our Terms & Conditions
• Send marketing communications where permitted, with opt-out options

5. Legal bases for processing

Depending on your jurisdiction and the context of processing, we rely on one or more of the following legal bases:

• Contract: to deliver the Services you or your organization have subscribed to
• Legitimate interests: to secure our platform, improve products, and communicate about the Services
• Consent: for optional cookies, marketing emails, or other choices you explicitly make
• Legal obligation: to meet tax, accounting, regulatory, or law-enforcement requirements

6. How we share information

We do not sell personal information. We may share data with:

• Service providers: cloud hosting, payment processors, email delivery, analytics, and customer support tools bound by confidentiality obligations
• Your organization: when you use Bepaar Khata or Dine by Bepaar under an employer or client account
• Professional advisors: lawyers, auditors, and insurers where necessary
• Legal and safety: when required by law, court order, or to protect rights, safety, and integrity of Ilmorix Technologies Pvt. Ltd., our users, or the public
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to continued protection of personal data

7. International transfers

Ilmorix Technologies Pvt. Ltd. is based in India. Your information may be processed in India and in other countries where our service providers operate. Where required, we implement appropriate safeguards for cross-border data transfers.

8. Data retention

We retain personal information for as long as necessary to provide the Services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type, account status, and contractual requirements.

Upon account termination, customer business data is handled according to your subscription terms and applicable data export or deletion procedures.

9. Security

We implement administrative, technical, and organizational measures designed to protect personal information, including access controls, encryption in transit, monitoring, and secure development practices. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

10. Your rights and choices

Depending on applicable law, you may have the right to:

• Access, correct, or update your personal information
• Request deletion or restriction of processing
• Object to certain processing or withdraw consent
• Request a portable copy of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact support@bepaarapp.com. We may verify your identity before responding.

11. Children’s privacy

Bepaar Khata and Dine by Bepaar are business products not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

12. Third-party links and integrations

Our website and products may link to or integrate with third-party services. Their privacy practices are governed by their own policies. Ilmorix Technologies Pvt. Ltd. is not responsible for third-party sites or services outside our control.

13. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. Continued use of the Services after changes take effect constitutes acceptance of the revised policy, where permitted by law.

14. Contact us

Ilmorix Technologies Pvt. Ltd.
Brand: BepaarApp · Products: Bepaar Khata · Dine by Bepaar
Email: support@bepaarapp.com
Website: www.bepaarapp.com